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U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814
Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard http://www.cpsc.gov/en/Recalls/2014/Dyson-Recalls-Bladeless-Portable-Electric-Heaters/
Recall Date: April 1, 2014
Recall Number: 14-143
Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard
WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Portable electric heaters
Hazard: The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer.
Consumer Contact: Dyson toll-free at (866) 297-5303, 8 a.m. to 8 p.m. CT Monday through Friday and 9 a.m. to 6 p.m. Saturday and Sunday or online at www.dyson.com and click on Safety Recall at the bottom of the page for more information.
Units: About 338,000 in the U.S. and about 43,000 in Canada
Description: This recall is for all Dyson Hot heaters and Dyson Hot+Cool heaters having model number AM04 and all Dyson Hot+Cool heaters with model number AM05. The heaters are 23 inches tall with a round base and an upper body shaped like an elongated ring. The heaters have no external fan blades. They are made of plastic and were available in the colors silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. Each heater came with a remote control. The model number is found above the Dyson logo on the product information sticker on the underside of the heater’s base.
Incidents/Injuries: Dyson is aware of 82 incidents of the recalled heaters short-circuiting and overheating, including four reports of heaters with burned or melted internal parts. No injuries or property damage have been reported.
Remedy: Consumers should immediately stop using and unplug the recalled heaters and contact Dyson for a free repair.
Sold at: Bed Bath & Beyond, Best Buy, Costco, Fry's, Kohl's, Lowe's, Macy's, Sears, Target and other retailers nationwide, and online at Abt.com, Amazon.com, Dyson.com, Groupon.com, HSN.com, QVC.com and Walmart.com from September 2011 to March 2014 for about $399.
Importer: Dyson Inc., of Chicago
Manufactured in: Malaysia
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.